Eric Chandler

Senior Cloud Engineer  /  Platform & Infrastructure
Oakland, CA LinkedIn
Senior Cloud Engineer with 5+ years designing and operating secure, scalable infrastructure in AWS and GCP — and 10+ years across information technology. Deep expertise in Terraform, CI/CD automation, and enterprise Zero Trust solutions. Strong cross-functional partner across security, platform engineering, and incident response.
Senior Cloud Engineer, AIT Cloud Engineering
Gusto  ·  San Francisco, CA
2022 – Present
  • Design and support cloud infrastructure for internal AI/ML and engineering platforms, focusing on secure, scalable services in AWS.
  • Led migration of 100+ virtual machines and related services from vCenter to AWS.
  • Build and maintain Terraform modules to standardize environments and reduce configuration drift.
  • Architected and implemented Cloudflare Zero Trust as the enterprise ZTNA solution.
  • Improve CI/CD pipelines for cloud resources and internal tools, increasing deployment reliability and reducing manual changes.
  • Partner with security and platform engineering teams to remediate vulnerabilities and align infra changes with compliance requirements.
  • Own monitoring, alerting, and on-call support for key cloud services; drive documentation and runbooks for new engineers.
Senior IT Infrastructure Engineer
Cruise  ·  San Francisco, CA
Mar 2019 – Mar 2022
  • Designed and architected underlying infrastructure to support enterprise application deployments in AWS and GCP.
  • Provisioned and managed infrastructure via Terraform and CloudFormation.
  • Managed Windows Server via SCCM/GPOs; managed Ubuntu Linux configuration using Chef.
  • Managed PKI via Active Directory Certificate Services; operated on-prem Dell VxRail and VMware clusters.
  • Automated VM enrollment into configuration management using PowerShell, Bash, and Python.
  • Built CIS-aligned VM images using Packer with CI/CD validation via Buildkite.
  • Leveraged HashiCorp Vault for automated secret management and cross-platform authentication.
  • Created the Server Patch Management Program for IT Infrastructure Engineering.
  • Designed and implemented SFTP service on AWS Transfer Family using key-based authentication.
  • Developed IT infrastructure interviewing resources: question banks, take-home assessments, and leveling criteria.
Associate Cloud Engineer
swirl | mcgarrybowen  ·  San Francisco, CA
Aug 2017 – Mar 2019
  • Translated first-party and third-party tracking objectives into technical designs for clients, media, and analytics teams.
  • Designed and implemented ETL pipelines to load third-party data into an Amazon S3 data lake.
  • Managed full-stack systems (Angular + Tableau Server) for clients including Peet's Coffee, Juniper Networks, and CA Technologies.
  • Built highly-available, fault-tolerant, self-healing applications on AWS.
  • Implemented CI/CD pipelines using GitLab, AWS CodePipeline, S3, EC2, and Docker.
  • Automated on-site emergency IT support using Slack, Python, AWS Lambda, Lex, SES, and SNS.
Systems Administrator
Swirl, Inc.  ·  San Francisco, CA
Apr 2016 – Aug 2017
  • Managed full network and server infrastructure (Juniper, Cisco Meraki, Dell, VMware) for new offices.
  • Provided L3 support for 150+ employees; managed Mac devices via JAMF.
  • Designed and deployed 20+ client microsites using IIS, Apache, Nginx, MySQL, PHP, and JavaScript.
IT Help Desk Technician
Swirl, Inc.  ·  San Francisco, CA
Feb 2015 – Apr 2016
  • Provided technical support via Spiceworks; configured and imaged Mac and Windows systems; onboarded new employees.
Cloud
AWS GCP Cloudflare
IaC
Terraform/Tofu CloudFormation Packer Spacelift
Security
HashiCorp Vault Zero Trust / ZTNA PKI / TLS KMS
CI/CD
Buildkite GitLab CI Docker
Languages
Python Bash PowerShell
Config Mgmt
Chef SCCM JAMF Ansible
Platforms
VMware / vCenter Ubuntu Linux Windows Server